If you are experiencing symptoms of cough, fever or shortness of breath, please call your primary care provider or the Oswego County COVID-19 Hotline at 315.349.3330.
The severity of coronavirus symptoms can range from very mild to severe. People who are older or have existing medical conditions, such as heart disease, may be at higher risk of serious illness. This is like other respiratory illnesses, such as influenza.
It's important to call ahead of time rather than coming to a medical facility. Calling ahead directs you to the most appropriate care and allows precautions to protect yourself, other patients and healthcare providers.
Protecting our patients
Your safety comes first and that is why we have implemented the following safety measures to keep you safe and prevent COVID-19 from spreading:
- As Oswego County is starting to see an increase in COVID-19 and especially what appears an increase in the Delta Variant which seems more highly passable, Oswego Health has made the cautious decision to suspend visitation to the hospital starting Monday, August 30, 2021. When deemed medically necessary, one support person will be permitted to accompany a patient for outpatient services only. This includes appointments for laboratory services, radiology, medical imaging, primary care, and specialty outpatient services. For inpatient services, exceptions to visitation restrictions remain one support person will be allowed for delivering OB mothers; children under the age of 18; patients with confusion, altered mental status, or developmental delays; and end-of-life patients. Also, patients needing surgery will be offered support through the guidance of a surgical navigator.
- Everyone entering Oswego Health facilities, including staff, will continue to be screened for COVID-19 symptoms.
- Everyone entering Oswego Health facilities will be asked to wear a cloth mask.
- All medical staff will always wear surgical masks and protective eye wear, as well as other necessary personal protective equipment (PPE), always when caring for patients.
- Six-foot social distances will be established in public areas such as waiting rooms.
- Extra cleaning and disinfection of high-touch, public surface areas will continue.
- To view The Manor at Seneca Hill's visitation policy, please click here.